How Software Will Dominate the Automotive Industry?
The world is quickly turning towards digital technology, and people from various industries are trying to adapt to this shift as soon as possible. Software and apps have made everything easy and straightforward that the business owners can leverage it to the maximum.
Incorporating software and other new technologies into the automotive industry is going to influence the industry in so many ways. As this delivers a lot of productivity, efficiency and financial benefits and helps in the management of garages. Garage Management Systems have been named as one of the top must-haves in the automobile industry trends.
If you are still not convinced, then read this article it's properly written just for you. We will take you through the importance of evolution to go digital within the automotive industry and you will see that there is no time to sit on the fence, it time for digital adoption. Know how important it is for the automotive industry to go digital in this article.
Importance of Software Development in the Automotive Industry
Today, the world is revolving around computers, mobile phones and networks. It is quite tough to imagine a place without these things in our lives. From ordering food to a doctor consultation, you can do pretty much everything right from your home, infact right from your mobile phone wherever you are.
As everything is digitalized, almost every industry out there is trying to incorporate these digital technologies and offer better service for its customers. The automotive industry is no exception because using digital technologies in this sector will reduce a ton of your workload by providing operational productivity and efficiencies, which both you the service providers and your customers can make use of it pretty effectively.
Benefits of Software in Automotive Industry
There are a lot of benefits in different technologies and software in the automotive industry. Most people don't know or tend to turn a blind eye when it comes to how impactful the software is in the automotive industry. But, yes, there is a plethora of benefits that you should know about this software.
- Easily Book Vehicle Appointment
Garages are difficult to manage, and there are times when it is understaffed with multiple tasks to complete flying in from every direction possible. It is not easy to handle so many requests at a time & this is where the effectiveness of Vehicle Booking Appointment via a Customer Mobile app raises the game and software steps in the picture to do the heavy lifting. Similar to doctor's appointments, the customers can book in their car for a service or repair by selecting the date and available time slots for the garage visit.
With this technology, the staff will be able to serve them at that time without any hassle. Everything can be scheduled for a particular date and amount of time, which reduces the stress for customers as well as the staff on the front counter or in the office. This streamlined process of vehicle booking for log book services or repairs will give you back the time to engage in meaningful conversation with your customers.
- Enablement of Digital Inspection
The automotive industry was pretty skeptical about digital inspection at first. But believe me, this technology has so many benefits, and it’s here to stay! So, if you are trying to incorporate this technology into your business, then it is high time for you to get this done.
The manual or paper vehicle inspection takes up a lot of time and that’s not the best use of your mechanic time, right? Digital inspection can reduce this time challenge with ease. The technology enables all your checklist to be either a tick and flick or you may have more detailed checks it doesn't really matter. The instant notification to your customer will speed up the approval process and certainly build trust. This smart technology will reduce workload so that staff can concentrate on other works like working on the next vehicle rather than spending their time on filling out and attaching manual paper inspections.
- Simple Job Scheduling
Usually, auto repair shops have a reasonable number of employees, and during busy times it becomes difficult to manage them. With a lot of vehicles coming in for service or repair, it is not easy for the staff to get things done and keep track of it. This scenario is the reason why every workshop, garage and auto shop should invest in the right automotive software.
This software will manage the planning of customer appointments and scheduling of the jobs for your mechanic or bays, which mean less confusion and total control.
The schedule displays the date and time, the reason for the booking, customer information and which mechanic has been scheduled to work on it, as things change so fast on a daily basis having the ability to reschedule to another mechanic or to another day gives you the flexibility to manage your garage schedule with ease.
- Access to Live Status of Vehicle
Once customers have dropped off their cars at your garage or you have arrived at their site, you can keep them up to date with live notifications of the job status, such as a mechanic has started to work on your car, waiting for parts, or the job has been completed all through the customer app, as a customer it’s nice to be kept informed every step of the way. The software will give real-time updates to customers based on triggers set in the build of the software.
- Assistance from Digital Reports
Successful garages require a strong set of reports that gives them visibility to track performance and measure key metrics including streamline reporting that helps you drill down to identify the most profitable part of your business. Your entire paperwork trail can be reduced if not eliminated with the help of software. The cloud based flexible reporting should give you access in real time from any device making work feel like a holiday.
Reports can even be shared with the customers in various ways. Further, they can be segregated and stored in the cloud giving you access anytime 24/7.
Check out 5iQ Workshop software one of the best automotive management software platform present in the market. It is the innovative digital solution in the auto mechanical sector, offering all the required features for workshops and their customers. This software provides you with all the benefits mentioned above. So, why don't you give it a try and streamline your entire automotive business with ease!